FAQ’s – FREQUENTLY ASKED QUESTIONS: See below for answers to many questions, and your Digital Welcome Pack with further information will be forwarded to you upon receipt of your deposit.
When booking my flight, what’s the destination I need to fly into?
You need to book your flight to and from Cairo, Egypt
Do I need a visa for Egypt?
Everyone needs a visa in order to travel to Egypt. Our lovely tour guide Mohammed is kindly arranging all our visas, so you will meet one of his representatives on arrival before going through passport control and immigration. You can get a visa on arrival for visits up to 30 days, if you’re from the UK, EU, Australia, Canada, Croatia, Georgia, Japan, New Zealand, Norway, Macedonia, Republic of Korea, Russian Federation, Serbia, Ukraine and the USA. The visa fee of GBP£20/US$25
is included in your package. Please ensure your passport is valid for a minimum period of 6 months from the date of entry into Egypt. If you’re a national of another country, you will need clearance from the Egyptian Consulate which can take 2-6 weeks. For nationals of other countries, China, South Africa and Malaysia, see more info here: http://www.egyptianconsulate.co.uk/FAQ.php#26
Do I need to get any vaccinations before travelling to Egypt?
No vaccinations are required, but you may be advised by your doctor to take special precautions e.g. Heptatis A, Diphtheria, Rabies, Tetanus and Typhoid so it is entirely up to you. Precautions against Hepatitis E and Tuberculosis is sometimes advised. However, if you’re travelling from an infected area, a yellow fever vaccination certificate will be required. Malaria medication is not required. Homeopathy is also a good way of preparing your body before travelling with various nosode preparations. Avoid touching stray animals as rabies is prevalent throughout the country and take care visiting stress markets where birds have been reported to be carriers of Avian flu. HIV and Aids are also present so take normal precautions to avoid exposure. Avoid swimming or bathing in the waters of the Nile as this may expose you to the tropical disease Bilharzia which is a small parasite that burrows into the skin.
If I plan to arrive earlier before the retreat starts or stay longer after the retreat, do you have information about possible accommodation?
If you want to book an additional night or two at the same hotel, please contact the hotel direct, or you may prefer to be right in the centre of Cairo for a night or two. There are many websites for booking online. Good options include: Booking.com
, or you may prefer to contact our wonderful tour guide – Mohammed of Guardian Travel and I’m sure he’ll be happy to help. email@example.com.
Do you offer a pick up service at the airport?
Yes, airport transfers are included in your training package, after completion of your booking, simply contact Mohammed direct to arrange:- firstname.lastname@example.org.
What’s the best approach with food and drink in Egypt?
If you’re buying food or drink that’s not in the hotel or in a restaurant, it’s best to avoid uncooked vegetables or peeled fruit that may have been washed in tap water and avoid street vendors too.
Water: Use only bottled water for drinking and to be on the safe side also when brushing teeth if it’s not in the hotel in Cairo. When buying bottled water, check the seal of the bottle is intact as some bottles may not be genuine. Avoid ice in drinks except at the hotel and in restaurants.
I have food allergies, do you have diet alternatives on your menu?
Our menu is very healthy, based on a vegetarian diet. There is a question on the Registration Form asking about any food allergies you might have, if this is your case, we will let the hotel know about it so they can provide you with some yummy alternatives. There is also a choice of delicious superfood smoothies and juices available at the Westinn Fresh by The Juicery.
Are there any hidden fees?
No, there are no hidden fees, the cost of the training retreat includes all tuition and training manuals, airport transfers, vegetarian lunches and dinners, sound ceremony and tours on 11.11.18 (if you’ve booked for Portal 1). What is not covered is your flight, food on your days off or the ceremony and tour day on 11.11.18, if you’re just doing Portal 2 or the Luxor trip unless you’ve booked that.
Can I pay the balance due via Paypal or credit card?
Yes, but for Paypal payments you need to add an extra 5% ((e.g. £396 + £19.80 = £415.80 (as of 6.4.18) or please email us info @ eeshirahart.net (without the spaces) to let us know you’d like to do a direct bank transfer. Please use your name and choice of package with date as a reference when transferring any money. e.g. E Hart Portal 1 1-12.11.18 so we can track your booking.
Will I have time off to sightsee and buy some Egyptian souvenirs?
Yes, there are days off on 7, 12 and 17 November and it’s your choice whether you’d like to use the opportunity to integrate, rest, explore, sunbathe, shop, receive a massage, enjoy the indoor or outdoor pools, gym or sauna or get more adventurous and journey into Cairo. For those interested, our lovely tour guide Mohammed is also offering an optional visit to the Cairo Museum on 12.11.18 at an additional cost of GBP £25. Please email us for further information on that and to book in ahead of time. We definitely recommend you to come with some space in your luggage as we know you will return with some extra goodies in your baggage!
What is the currency in Egypt? Is it ok to pay in Dollars?
The currency is Egyptian pounds. You, can pay with dollars in Egypt, but it’s better to exchange your money at the airport on your arrival or in your country of origin as you will pay more in US dollars than you would in the local currency.
Can I withdraw my money using ATM/cash machines in Egypt?
Yes, you can use cash machines to withdraw your money with a commission payable depending on your Bank but Egyptian ATM’s do not charge a withdrawal fee. You get a better exchange rate if you withdraw money from an Egyptian bank e.g. Bank Misr than if you exchanged your currency at a bank. Do also check with your bank to find out their current rules. If you purchase a pre-paid card and put cash on it, this is a very secure way of travelling with money as you don’t get charged per transaction as it’s not linked to a bank. Good cards that don’t charge a foreign exchange fee are Halifax Clarity and the Post Office MasterCard. They charge an interbank rate of exchange so it’s better than using cash. You can easily use any cash machines to withdraw when you arrive, or sometime during your journey, that’s the best option N.B. Please don’t forget to let your Bank know that you will be in Egypt during that period of time, otherwise they might block your account/card during your travels when you’re trying to withdraw or making a payment.
Do I need to be concerned about safety in Egypt?
No. Most of the time you will be with the group, although if you decide to go off piste into Cairo, and go sightseeing, we definitely recommend you book a tour guide and travel with their transportation, and go with at least one or two other participants. With the current political unrest in the region, it’s best to be vigilant at all times although as of April 2018, I’ve been advised by our local tour guide Mohammed that it’s generally safe walking through the streets. It is, however, recommended that tourists avoid independent road travel outside major cities and/or resorts at night. Luxor, however, is completely fine, no worries.
Can I bring my medication into Egypt?
Some prescribed over-the-counter medicines available in the UK are considered controlled substances in Egypt and can’t be brought into the country without prior permission from Egypt’s Ministry of Health and the required documentation. The required documentation is a letter from your doctor on headed paper specifying details of your condition, the quantity of medication you will be carrying and that the prescribed medication is for your personal use only. If you arrive without this permission, the medication will not be allowed into the country and you may be prosecuted under Egyptian law. e.g. Methadone is not permitted. More on the Egyptian Consulate UK website here: http://www.egyptianconsulate.co.uk/FAQ.php#26
What’s the electricity voltage in Egypt and what adapter do I need for my electronics?
Voltage in Egypt is 220-240V, If you come from a country with 220v–240v electricity, they should work quite fine but you will need an adapter like this: https://www.onogo.com/pifco-european-travel-adaptor-plug-uk-to-eu.html
or if you’re coming from the US with 110-120V, this one is good for up to 16 amps for bigger electronics: https://www.amazon.com/Adapter-Europe-Universal-Polarized-GIS-A1020/dp/B000BMFHLE
American electronic plugs won’t work there but many devices (e.g. Apple iPads, iPhones) have dual voltage. Please check before traveling
I want to remain reachable to my family and/or friends, will I have WiFi in the areas we will be visiting?
Yes, although we recommend that participants take this time to “disconnect” from devices as much as possible, we understand that some will need to be in touch for various reasons. WiFi is available in all hotel rooms, although Luxor has yet to be confirmed. You can use your mobile roaming service, but this can result in expensive bills depending on your provider. If it’s important to you, you can alternatively purchase a pay as you go SIM card with internet for the Luxor trip which can be arranged for you at an additional cost. Please note you will need a phone that is unlocked so any SIM can be used. Details for this process will be sent in your welcome pack.
More questions? If you have any extra questions, you can write to us by clicking here.